Life at SH is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.
SH Hotels & Resorts is honored to be named a 2024 Most Loved Workplace®, recognized by Newsweek. We're grateful for our collaborative, passionate team, who work together to make a meaningful impact and bring our mission to life every day.
Better Together
We believe inclusivity is not just our responsibility, but our strength. When we stand together, beautiful things unfold for the planet and its people. We’re committed to growing a diverse, equitable community of team members, guests, and partners while nurturing long-lasting positive social impact and honoring the vibrant cultures in the places we call home.
Grow With Us
As we continue to grow as a company, we aim to provide you with unique opportunities to grow too. We created SH University to adapt to your needs through in-person workshops, virtual lessons, on-the-job training, mentorship opportunities, and so much more. With educational topics that range from DEI to communication, our development programs take a holistic approach to empower you to elevate your potential and thrive in your role.
Pay It Forward
We believe the grass is greener where you water it, and our ever-evolving Pay It Forward program allows you to do just that. Every year, our team members enjoy paid time off to volunteer in their communities, prioritize self-care, embark on new adventures to safeguard the planet, and inspire others to follow suit.
Our Cultural Compass
We nurture a vibrant and inclusive culture at SH Hotels & Resorts,
keeping unity, growth, and well-being at the heart of our operations.
Love
Include
Respect
Delight
Trust
Empowering You to Flourish
Every team member has different needs when it comes to benefits and their overall well-being. We provide:
- Flexible medical plans
- Discounts on health and fitness brands to promote healthy living
- Complimentary shift snacks or meals
- Generous paid time off
- Paid volunteer time
- Education assistance through our very own SH University
Raul Leal
Over his 40-year career, Raul has proven a natural entrepreneur and visionary, responsible for some of the world’s most iconic luxury and lifestyle brands. Known for his astute design sense, clear communication, operational excellence, and gift for cultivating an energetic and inclusive culture, Leal is a celebrated leader—and has held among the industry’s most prestigious roles.
